Privacy policy

Last updated: March 19, 2025

Welcome to Trezyvo ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website trezyvo.com ("Website") and our services ("Services").

1. Information We Collect

When you visit our Website or use our Services, we may collect the following types of information:

1.1 Personal Information

• Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Information (handled securely through third-party payment gateways)

• Order Details

1.2 Automatically Collected Information

• IP Address

• Browser Type and Version

• Device Information

• Usage Data (pages visited, time spent, etc.)

• Cookies and Tracking Technologies (for analytics and website performance)

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders

• To provide customer support (via email and website chat)

• To improve our Website and Services

• To send transactional and promotional emails

• To prevent fraudulent activities and ensure security

• To comply with legal obligations

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: Companies that help us operate our business, such as Shopify (for e-commerce services), payment processors, shipping partners, and marketing platforms.

• Legal Compliance: If required by law, regulation, or legal process, we may disclose information to authorities.

• Business Transfers: If Trezyvo is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

As a user in India, you have rights regarding your personal information:

• Access & Update: You can review and update your personal information by contacting us.

• Opt-Out: You can unsubscribe from marketing emails at any time.

• Request Deletion: You may request the deletion of your personal data, subject to legal requirements.

To exercise your rights, contact us at support@trezyvo.com.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

• Business Name: Trezyvo

• Website: trezyvo.com

• Email: support@trezyvo.com

• Address: Saptarishi CHS, 400053, Mumbai, Maharashtra, India

• Support Hours: Monday to Saturday (09:00 AM - 06:00 PM)

By using our Website and Services, you consent to this Privacy Policy.