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Last updated: March 19, 2025

1.Introduction Welcome to Trezyvo ("Company," "we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website, trezyvo.com ("Website"), and any related services we provide ("Services"). By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using our Website.

2. Eligibility By using our Website, you represent and warrant that you are at least 18 years old or have parental or legal guardian consent. If you do not meet this requirement, you must not use our Website.

3. Services Trezyvo provides an online platform for dropshipping products within India. We collaborate with third-party suppliers and services, including Shopify, to facilitate e-commerce transactions. We do not manufacture or store products but act as an intermediary between customers and suppliers.

4. Account Registration To access certain features of our Website, you may need to create an account. You agree to provide accurate and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Orders and Payments

• All prices are in Indian Rupees (INR) and are subject to change without notice.

• We accept payments through authorized payment gateways.

• Orders are confirmed only after successful payment processing.

• Trezyvo reserves the right to cancel or refuse any order at its discretion.

6. Shipping and Delivery

• We deliver products only within India.

• Delivery times vary based on supplier processing and logistics.

• Trezyvo is not responsible for delays caused by third-party suppliers or couriers.

7. Returns and Refunds

• Returns are subject to our return policy available on our Website.

• Refunds, if applicable, will be processed as per our refund policy.

• Any disputes regarding returns and refunds must be reported within the specified timeframe.

8. Intellectual Property All content, logos, trademarks, and intellectual property on our Website belong to Trezyvo or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Prohibited Activities You agree not to engage in any unlawful, fraudulent, or harmful activity, including but not limited to:

• Misusing the Website for unauthorized transactions.

• Uploading malicious code or engaging in hacking.

• Violating any applicable laws or regulations.

10. Third-Party Services Our Website may integrate with third-party platforms, including Shopify. Trezyvo is not responsible for any issues arising from third-party services. Your use of such services is subject to their respective terms and policies.

11. Limitation of Liability Trezyvo is not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our Website or Services.

12. Indemnification You agree to indemnify and hold Trezyvo, its affiliates, and employees harmless from any claims, damages, or liabilities arising from your violation of these Terms or misuse of our Services.

13. Changes to Terms We reserve the right to update or modify these Terms at any time. Your continued use of the Website after changes constitutes acceptance of the revised Terms.

14. Contact Information For any queries or concerns, please contact us at:

• Business Name: Trezyvo

• Website: trezyvo.com

• Email: support@trezyvo.com

• Address: Saptarishi CHS, 400053 Mumbai, Maharashtra, India

• Support Hours: Monday to Saturday (09:00 AM - 06:00 PM)